The Highland Good Food Partnership is a charity taking action to change the food system in the Highlands to make it better for producers, better for us and better for the planet.
This privacy notice tells you what to expect when Highland Good Food Partnership collects your personal information. It applies to information we collect about:
- Our members and member organisations
- Visitors to our website
- People who use our services, e.g. subscribe to our newsletter or request advice from us
- Event attendees
- Job applicants and our current and former employees.
The data controller is Highland Good Food Partnership with its registration address at: Stoneybank, Culbokie, IV7 8JH. If you have any questions about this privacy statement or how and why we process personal data, please contact the Data Controller at hello@highlandgoodfood.scot .
What information do we collect about you?
The personal data we collect about you will vary depending on your membership status.
As a subscriber:
If you sign up to receive our newsletter, we will collect from you:
- your name
- your email address
As an attendee of an event:
If you attend an event or workshop, we will collect from you:
- your name
- your email address
- Your organisation / business (if applicable)
We will use this to contact you with information about the event. After the event, we may contact you with supplementary information about the event, or to ask if you wish to become a subscriber or a member.
As a member:
If you sign up to be a member, we will collect from you:
- your name
- your email address
- Your address
- Which area of our work interests you the most.
- Your organisation / business (if applicable).
If you opt, as an organisation/business member to appear on the Highland Good Food Activity Map, we will also collect from you.
- Business website
- Business phone number
- Short business description.
- Business address, if different from previous address.
From time to time, depending on the service you require, we may also request the following additional information and use this in the following ways:
- Telephone number: When you book a place any of our events, courses or workshops we may collect your telephone number so that we can contact you in case of changes to the programme. If you contact us to ask us for advice or guidance we may collect your telephone number so that we can contact you in future.
- Other information we collect: If you correspond with us generally, for example to raise a query, comment or complaint about any of our work, we will also collect any other information you choose to send to us in that correspondence.
How do we store your data
The personal data that you give us when you sign up to be a subscriber or member will be stored securely in HubSpot and Mailerlite.
Where you have disclosed your information to us by email or phone, e.g. for advice, we may also hold the data you have provided for us in our email accounts. All work email accounts are password protected, but please be aware that these are not fully secure.
How do we use the information you provide?
Where you have disclosed your information to us, we use information:
- because it is necessary to administer the services you have requested from us and to fulfil our obligations to you in providing these services; or
- in order to pursue Highland Good Food Partnership legitimate interests to inform you by email or other means of events or services run by us or third parties which we think may interest you.
- where we process your personal data on this basis, we will only do so where it does not prejudice your own privacy rights.
Job applicants
If you apply to work at Highland Good Food Partnership, we will use the information you supply to us to process your application and to monitor recruitment statistics. We may disclose personal information to a third party, for example where we want to take up a reference, and where appropriate we will let you know first. If you wish to see our additional privacy policy for staff, please contact the data controller at hello@highlandgoodfood.scot
Your rights
You have a number of rights in relation to your personal data. These include the right to:
- find out how we process your personal data;
- request that your personal data is corrected if you believe it is incorrect or inaccurate;
- obtain restriction on our, or object to, processing of your personal data;
- ask us not to process your personal data for our own marketing purposes;
- withdraw your consent to our processing of your personal data; and
- obtain a copy of your personal information which we hold about you. We will take steps to verify your identity before responding to your request and will respond as soon as possible
You can exercise your right to prevent such processing at any time by clicking on the unsubscribe link at the bottom of any newsletter we have sent to you or by contacting the Data Controller at: hello@highlandgoodfood.scot . As outlined in our constitution, if a member wishes to unsubscribe, we will delete all their data, but reserve the right to keep their name and the date they left securely stored.
Disclosure of your information
The personal data you give the Highland Good Food Partnership is held securely. HGFP will not sell your information to any third party. However, we may share your personal data with our third-party suppliers who provide services such as information technology, payment processing, and related infrastructure provision. For members wishing to be on the Highland Good Food Activity Map, we will share your business details with Highland Third Sector Interface, to add to their map too. Any of the companies that access your information while providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and keep to data-protection and privacy laws which apply. Our third-party suppliers are listed below, with links to their own privacy policies.
| Third party supplier | Type of activity | Link to privacy notice |
| HubSpot | Membership database | HubSpot |
| Mailerlite | Mailings | Mailerlite |
| TicketTailor | Event registration | Tickettailor |
| Google Forms | Questionnaires and application forms |
We may also share your personal data with third parties if we are required to do so by law or contract, to respond to legal process, to protect our customers or staff, to protect lives, to complete a transaction, or to protect the rights or property of HGFP.
Visitors to our websites
Most websites you visit will use cookies to help customise your experience. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Use of cookies on our website
Third party cookies
We sometimes embed video content and photos from websites such as YouTube. Pages with this embedded content may present cookies from these websites. You should check the relevant third party website for more information about these cookies.
How to manage cookies
If you wish to restrict, block or delete cookies from our website – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences. Please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.